SharePoint User's Toolbox
There are many requirements for a successful SharePoint deployment but the SharePoint community clearly agrees that user adoption and training go hand in hand and are easily ranked in the top 10 of success factors. We offer a variety of resources for your user community, something we like to call the SharePoint User's Toolbox. These tools are designed to help all your business users get up and running on SharePoint.
Training they need, when they need it
By providing users a variety of resources we can accommodate different learning styles, office hours, and budgets. The SharePoint User's Toolbox can include any combination of the below:
Video tutorials are 3-12 minute screencasts of tasks performed on your SharePoint sites. We use popular tools such as GoToMeeting to record web demonstrations on features and tasks that your users need to know. Tutorials can be grouped by type of user (e.g., content owner) and subject matter for quick findability. Some screencast examples include:
- Introduction to YOUR site: This 4 minute getting started screencast walks users through site navigation, key content locations and basic SharePoint concepts.
- Managing Tasks: This 2 minute screencast demonstrates how to add and update tasks, plus setting up alerts to receive email notifications when tasks are assigned to you.
- Create a project site: This 6 minutes screencast demonstrates how to create a project site using our custom project site template. Details include site naming conventions and the why and how of using unique permissions.
How To Instructions
The most popular format for SharePoint How To Instructions is the out of the box SharePoint Wiki. These are great for quick instruction such as tagging documents, but are also useful for more detailed information such as the site security model. Our strategy is to develop a format and structure that your company can grow as new questions arise and your site features expand.
Brownbag demos can be in person or delivered in a webinar format for remote users. Sessions are usually held during the lunch hour to encourage a more relaxed, interactive format. There are usually 1-2 topics per session with lots of Q&A. These tend to focus on a particular set of features or a business process and can oftentimes stimulate great discussions and ideas from participants. AND we can record these sessions for addition to your screencast library.
Of course we also offer custom training for your site owners, content owners, and business users.